Frequently Asked Questions
Answers to the most common questions about MIMS Integrated.
Implementation & Integration
How is MIMS Integrated implemented into existing systems?
MIMS Integrated is delivered via FastTrack software Application Programming Interface (API). By utilizing API, the data content and decision support modules can be quickly integrated into the application system. Development and testing time are reduced allowing for fast deployment to the end user.
What systems is MIMS Integrated compatible with?
How long does the integration process usually take?
Would there be a need to do mapping?
Technical Support & Troubleshooting
Who do I contact if I encounter issues with MIMS Integrated?
You may contact our support team at CDSSupport@mims.com.
How quickly can I expect a response from the technical support team?
Are there any user manuals or guides available for troubleshooting common problems?
Product Features & Capabilities
How often is the drug information database updated in MIMS Integrated?
Can MIMS Integrated handle drug allergy checks?
Does MIMS Integrated include drug images and patient medicine information?
Where is MIMS Integrated currently available in?
Pricing & Billing
How is MIMS Integrated priced?
Security & Privacy
Does MIMS Integrated require access to patient data for its integration process?
MIMS Integrated will require certain patient related information to trigger the checks and alerts, e.g. patients’ active medication lists, patients’ allergy records.
How does MIMS Integrated ensure that no patient data is transmitted or stored outside of our local system?
MIMS Integrated exists locally in your systems and there is no need to transmit the patient data outside of your local systems for the checks to function. There is no way for MIMS to also store the patient data elsewhere. So your patient data will remain safe within your local systems.
